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For studios, gyms, salons and home services

Your front desk and marketing, run for you.

We run the back office of your business, so you get your time back, spend less and book more. One real person oversees a team of AI agents built on your prices and rules.

  • 1dayto go live, after your kickoff and plug-in calls
  • 3hoursor less of your time to set it up
  • 2weeksto take most of your admin, or month one is free
  • 57toolswe work with, like Square, Vagaro, Mindbody and Jobber
  • Gmail
  • Google Calendar
  • Outlook
  • Calendly
  • Zoom
  • Google Meet
  • Slack
  • Microsoft Teams
  • Google Chat
  • GroupMe
  • When I Work
  • Homebase
  • 7shifts
  • Gusto
  • Square
  • Stripe
  • Acuity
  • Vagaro
  • GlossGenius
  • Boulevard
  • Fresha
  • Booksy
  • Mindbody
  • Glofox
  • PushPress
  • Wodify
  • Zen Planner
  • Arketa
  • Momence
  • ClassPass
  • Eventbrite
  • Jobber
  • Housecall Pro
  • ServiceTitan
  • Google Ads
  • Google Local Services Ads
  • Meta
  • Instagram
  • Facebook
  • TikTok
  • YouTube
  • Canva
  • Google Business Profile
  • Google Maps
  • Yelp
  • Thumbtack
  • Angi
  • Squarespace
  • Wix
  • Shopify
  • WordPress
  • QuickBooks
  • Xero
  • Google Drive
  • Notion
  • 1Password
  • Mailchimp

Logos belong to their owners and mean we can connect to the tool, not a partnership.

From our founder

We run our own studio on it. Here's what changed.

JT FallonFounder of OPER8 and owner of Studio Hudson, a ceramics studio in Hudson, MA
  • I own my studio now. I don't work for it.

  • It gives me back 10+ hours a week. That's a full workday I used to spend in my inbox.

  • My phone stays on do-not-disturb, and customers still hear back within a minute.

  • I run Studio Hudson from my phone. Most days, my whole job is replying YES or NO.

  • A late cancel used to mean an empty wheel. Now the waitlist fills it before I even see the text.

  • It asks for a review after every class. We've added 40 five-star reviews since.

  • One in four workshop customers now signs up for a full course.

  • Every ad is judged by cost per booked customer, not clicks. Ours runs about $30.

  • Our first audit found $8,400 in ad spend with no tracking behind it.

  • Pickup emails used to eat an hour every week. Now they go out the day the kiln's unloaded.

  • It costs less than a part-time front desk, and it's never called out sick.

  • It's never offered a refund I didn't approve. When it doesn't know something, it asks.

How it works

Everything comes in. Only what needs you reaches you.

Your client success lead learns how you run things and sets everything up around it. AI agents do the routine work inside your rules. Your lead checks anything that needs judgment. You get the rest in one text.

Example, Studio 27: 8 things come in. 5 are done inside the owner's rules, 2 are checked by the client success lead, and 1 reaches the owner as one text: Waive her $25 fee? YES or NO.

Example: One evening at Studio 27.

A day with OPER8

What it does all day. While you do the work.

See a day at
  1. It lands as one text: what got done, and the one thing that needs you. Reply YES or NO, or tap it to see the whole day.

  2. In your voice, with your real prices and open times. Booked before you would have seen it.

  3. Send a voice memo between customers. We turn it into rules every reply follows, and your lead checks each one.

  4. We text your waitlist and the regulars who are due and opted in to texts. The first yes gets the spot.

  5. Once the carriers approve your texting, a missed call gets a text back, usually within a minute. We offer times, they pick one, it's booked.

  6. What OPER8 booked, how the month is going and the hours you got back, on one screen. No logging in to five apps.

7:02 AM1 of 6

Your morning report.

It lands as one text: what got done, and the one thing that needs you. Reply YES or NO, or tap it to see the whole day.

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Leave with 3 fixes, even if we never work together.

Apps give you agents to manage. We give you a person who runs them.

Agents are getting cheap. Someone still has to set them up, check them and answer for them. That's the job we take.

  • Apps and AI agents

    $0 to $600 a month

    You set them up, check them and fix them.

  • An answering service or assistant

    $293 to $999 a month

    One job each, and you manage them.

  • Hiring a front desk

    About $4,611 a month, with taxes and benefits

    You hire, train and manage them.

  • $797 to $2,997 a month

    The whole back office, run for you.

Prices checked Oct 2026: apps and AI agents from Wix, Meta, Yelp, Jobber, Lindy, GoHighLevel and Podium; answering services and assistants from Smith.ai (30 to 120 calls) and Wing. Front desk: BLS median pay for receptionists (May 2025), plus payroll taxes and benefits at BLS's June 2026 rate for office and administrative support jobs (wages are 68.7% of what an employer pays). The order, from you do the work to done for you, is our read of how much each one does for you.

Your team

A real person leads it. AI agents do the legwork.

Your client success lead is your one point of contact: tell them what you need, and they turn it into work for the agents. The agents do the routine work inside your rules, day and night. Your lead checks it every day, and you approve the big stuff with one text.

The person

Your client success lead

A real person

Example photo. You'll meet your real lead on your first call.

Your one point of contact, from the first call on. Tell them what you need. They turn it into work for the agents and check it every day.

  • Learns your business
  • Gets you live on day 1
  • Turns your asks into work for the agents
  • Checks the agents' work every day

TextEmailCall, on Grow and Scale

The AI agents

  • RosaCustomer service agent

    Texts back missed calls and answers texts, DMs and email in your voice.

  • TheoScheduling agent

    Sends reminders, refills cancellations and rebooks regulars.

  • IrisReviews agent

    Asks after every visit and replies to every review.

  • NadiaRetention agent

    Brings past customers back: a win-back email on Run, monthly campaigns on Grow and Scale.

  • OwenAdvertising agent

    Runs your Google and Meta ads inside your cap.

    On Grow and Scale

  • WaltOperations agent

    Covers call-outs, lines up reorders and watches costs.

    On Scale

Pricing

One team. One monthly fee. Less than one hire.

Every plan has a real person on it, costs less than one front desk hire, and runs month to month.

Run

Stop missing customers.

Every message answered

$797 a month

+ $500 one-time setup

Book my free 20-min call
Your client success leadChecks anything new before it goes out. Text or email any time, and a review call every quarter.
Plus 4 AI agentsRosa, Theo, Iris and Nadia
  • Missed calls texted back, usually within a minute
  • Every text, DM and email answered in your voice
  • Reminders, rebooking, and cancellations refilled or charged by your policy
  • A review ask after every visit, and a reply to every review
  • A win-back email to past customers in week 1
  • Your morning text and a monthly report

Grow

Recommended

Fill the calendar.

Front desk plus marketing

$1,497 a month

+ $500 one-time setup

Book my free 20-min call
More time with your leadA review call every month. Call, text or email any time.
Plus 5 AI agentsRosa, Theo, Iris, Nadia and Owen
  • Everything in Run
  • Google and Meta ads, judged by cost per booked client, not clicks. Inside your cap, with ad spend on your card.
  • Win-back campaigns every month, by email, and by text to customers who opted in
  • Your Google listing kept right, plus website fixes

Scale

Your whole back office.

Plus your team, supplies and costs

$2,997 a month

+ $500 one-time setup

Book my free 20-min call
The most time with your leadA weekly call, a direct line and help with the hard calls.
Plus 6 AI agentsRosa, Theo, Iris, Nadia, Owen and Walt
  • Everything in Grow
  • Staff call-outs covered and schedules updated
  • Supply reorders lined up for your OK
  • Costs watched and waste flagged
  • Up to 3 locations

Texts start once the phone carriers approve your number. That can take a few days to a few weeks, so we file on day 1. Email, DMs and your morning report don't wait for it. The lead's photo is an example: you'll meet your real lead on your first call. The agents' faces are generated pictures.

Included in your setup

$500 once on monthly plans. Free on yearly plans.

  • Your business profile, built from your website and Google listing
  • Your tools connected, and your first rules written
  • Every early reply checked by your lead before it goes out
  • Your texting number filed with the phone carriers on day 1
  • A win-back email to your past customers in week 1
  • The three free guides for your kind of business

Compare every plan

Our promise

Bookings worth your monthly fee within 60 days.Or we keep working free until you have them.

Live on day 1.Under 3 hours of your time.

Most of your admin off your plate by week 2.Or your first month is free.

The same promise for every business, in writing. After that it's month to month: you stay because it works, not because of a contract.

  1. Day 1

    You're live

    Your morning report starts, and so do email replies, checked by your lead.

    Your time: 1 h 45 min, a kickoff and a plug-in call

  2. Week 1

    More comes off your plate

    Instagram and Facebook DMs, reminders and rebooking, review asks, and a win-back email to past customers.

    Your time: about 45 min of onboarding questions, at your pace

  3. Week 2

    Most of your admin, off your plate

    All five jobs are running for you. On Grow and Scale, ads start once you approve them.

    Your time: a 20-minute walkthrough

  4. Then

    Month to month

    Stop any time. Your plan runs to the end of the month you paid for.

    Your time: one short text a day

Bookings we count: missed calls we texted back, cancellations we refilled and past customers we brought back, plus bookings from your ads on Grow and Scale, each at your average price. Most of your admin means five jobs, running for you by day 14: email and DM replies, reminders and rebooking, review asks and replies, win-back emails, and your morning report.

Book my free 20-min call

Safety

How we prevent mistakes. And keep your data yours.

We use 1Password to keep every login safe.

Wherever we can, you add us as a user instead of sharing a password. For the rest, you share one 1Password vault with us, in your name, holding only the logins we need. Nothing goes over text or email.

1Password is a trademark of its owner. We use it; we're not partners.

Before anything goes out

  • It only says what you've confirmed.Prices, hours and policies come from your business profile, which you sign off on. If it isn't there, it asks.
  • A person checks anything new.On day 1, your lead checks every reply before it goes out. After that, any new kind of reply still waits for a person.
  • Big things wait for you.Spend over your cap, discounts, refunds and price changes need your YES. Every action is logged, with the reason.

Your accounts and your data

  • Your accounts stay in your name.Where a tool lets you, you add us as a user and can remove us any time. No bank logins: your money stays in your accounts.
  • Your data stays yours.A workspace no other client can see. We don't sell your data, and we turn off AI training on it in every tool that lets us.
  • Customers know it's an assistant.A new conversation starts by saying it's your business's AI assistant, and anyone can ask for a person.

And you set the rules.

Auto, Ask me or Off, for every job.

Change it any time.

  • Answer texts, DMs and email
  • Book and move appointments
  • Fill cancellations from the waitlist
  • Reply to reviews
  • Change ad budgets
  • Refunds and new discounts
  • Text past customers

Going over your monthly ad cap waits for your yes.

Spend inside the cap goes ahead. Anything over it asks you first.

OPER8
Raise Google Ads to $40 a day? It's booking new clients under your $25 target. Reply YES or NO.
YES

Read 1:31 PM

Done. Google Ads is now $40 a day.

Example

Questions owners ask.

Straight answers. If yours isn't here, bring it to the call.

Book my free 20-min call
What happens on the free call?

It's 20 minutes with a real person. Bring one problem. We look at your numbers, your website and your Google listing. You leave with 3 fixes you can start this week, even if we never work together.

How does your promise work?

Two promises, the same for every business. First, bookings worth your monthly fee within 60 days, or we keep working free until you have them. We count the bookings we can trace to our work: missed calls we texted back, cancellations we refilled and past customers we brought back, plus bookings from your ads on Grow and Scale, each at your average price. Second, you're live on day 1, and five jobs are running for you by day 14: email and DM replies, reminders and rebooking, review asks and replies, win-back emails, and your morning report. If they aren't, you don't pay for your first month. Your side is small: finish your onboarding questions by day 10, connect your tools, and answer approval texts within 24 hours.

Why is it worth the price?

Because we do the work, not just hand you tools. Every lead answered, cancels refilled from your waitlist, past customers brought back and, on Grow and Scale, your ads run, with a real person checking it. A front desk hire alone costs about $4,611 a month once payroll taxes and benefits are in: $3,168 at median pay (U.S. Bureau of Labor Statistics, May 2025), and benefits are about 31% of what employers pay for office jobs like it (BLS, June 2026). Every plan costs less, and it keeps going nights and weekends. If the bookings we bring in don't cover your monthly fee within 60 days, we keep working free until they do.

Is there a contract?

No long-term contract. Monthly plans run on a simple month-to-month agreement: stop any time, and your plan runs to the end of the month you've paid for. You keep everything: your ads, your Google listing, your number, your customer lists and your website, and we remove every connection the same day. If you'd rather pay for a year up front, you get about 2 months free and no setup fee, and the year is paid for in advance.

How much of my time does this take?

Under 3 hours of setup over your first two weeks: a 45-minute kickoff, a 60-minute call to plug in your tools (you're live that day), your onboarding questions at your own pace, and a 20-minute walkthrough in week 2. The free 20-minute call comes before that. After that, one short text a day and a regular check-in with your lead.

Who are Rosa, Theo and the others?

Our AI agents, one per job: Rosa handles customer service, Theo scheduling, Iris reviews and Nadia retention, bringing past customers back. Owen runs your advertising on Grow and Scale, and Walt operations on Scale. They are not people, and their faces are generated pictures, not photos of staff. The lead's photo is a generated example too. They work only inside the rules you sign off on. Your client success lead is the person: your one point of contact, who turns what you ask for into work for the agents, checks their work and answers for it.

Will my customers know it isn't me?

Yes, and that's on purpose. Replies go out under your business name, in your voice, with your real prices and policies. A new conversation starts by saying it's your business's AI assistant, and anyone can ask for a person: your lead steps in. Some states require that, and it's the honest way to do it.

What if it gets something wrong?

It only states prices, hours and policies you've confirmed. If it isn't sure, it asks. From day 1 your lead checks replies before they go out, and anything new is always checked by a person. Spending over your cap, discounts, refunds and price changes wait for your yes. Every action is logged with the reason, and you can switch any job to Ask me or Off. If something does slip, we stop it, tell you the same day, fix it, and add a rule so it doesn't happen again.

Is my information safe?

Wherever we can, you add us as a user instead of sharing a password, and you can remove us any time. For tools that don't allow that, we use 1Password: you share one vault in your name with only the logins we need, never over text or email. Every client gets their own separate workspace, so your customer data never mixes with anyone else's. We don't sell your data, and we turn off AI training on it in every tool that lets us. We never log in to your bank, and your customers pay through your own tools.

My booking app already sends reminders. Why pay you?

Keep them. We work inside your booking app (Square, Vagaro, Mindbody, Jobber and most of the common ones; we check yours on the free call) and add what it doesn't do: replies to texts, DMs and email in your voice, cancellations refilled from the people who are due, ads, win-backs and one short report each morning. Your lead checks the work.

I got burned by an agency. Why is this different?

You see what we do every day, in one short report. Every account stays in your name. You're live on day 1, not after a month of setup. And there's no contract: it's month to month, so we have to earn it every month.

Bring one problem. Leave with 3 fixes.

20 minutes with a real person. We look at your numbers, your website and your Google listing.

Bookings worth your monthly fee within 60 days, or we keep working free. Month to month.

Not ready to talk?

Free perks, on us. Yours to keep, even if we never talk.

Three free guides for your kind of business, plus two free tools. No call and no card. The tools need nothing at all, and a guide just needs your email.

Three free guides for salons and barbershops

Free, on usPlaybook · 6 pages

The Salon and Barbershop Rebooking Playbook

8 plays to keep every chair booked and every regular coming back on time.

8 plays · 5 ready-to-send texts · 1 first-week checklist

Free, on usKit · 7 pages

The No-Show Fix

A reminder schedule, a fair policy you can copy, and the exact words for every no-show moment.

7 plays · 7 ready-to-send texts · 1 template to copy

Free, on usKit · 7 pages

The Price Raise Kit

When to raise, how to tell clients, and the words for every reaction, with an announcement you can copy.

7 plays · 2 ready-to-send texts · 1 template to copy

Two free tools, no email needed

Free, on usWebsite check · about 20 seconds

Is your website losing bookings?

See your site the way customers do: on a phone. Speed, search and the booking basics most sites miss, with what to fix first.

A real check: Google's PageSpeed Insights plus 10 checks for booking, search and phones. Every fix shows right away. No sign-up.

Free, on usMissed-call calculator · 3 questions

What are missed calls costing you?

Three quick questions. Your number shows right away, with 3 fixes you can start this week.Find my number